Hot Tub Repairs
Breakdown support when you need it most
When something goes wrong, you want it fixed properly — and quickly. Our experienced engineers diagnose and repair most faults on most brands, at your home or site.
Book a Repair VisitOne visit, properly diagnosed
Our initial £95 visit includes up to 60 minutes of inspection, fault-finding and engineer labour.
Many common issues can be diagnosed within this time, and where possible, repairs can be completed during the initial visit.
Some faults, particularly water leaks or complex technical problems, may require additional investigation or repair time. The time required can also depend on accessibility, the hot tub's installation and the nature of the fault.
Additional labour and replacement parts are charged separately, with costs depending on the work required.
We always aim to provide a fair, practical and transparent service, discussing additional work and associated costs before proceeding.
Already a Spa Simple Service Plan member?
Enjoy reduced breakdown and call-out charges, along with exclusive discounts on parts and repair work.
Not a member yet? Explore our Service Plans to discover the benefits.
Common faults we repair
Not sure what's wrong?
Describe the symptoms when you book and we'll take it from there.
Struggling to explain the problem? You can also send us a photo or short video via WhatsApp to help us understand what you're experiencing.
Send us a WhatsApp message →Our technicians are available Monday to Friday, 9:00am–5:00pm.
Get your hot tub back up and running
Book your appointment online in under two minutes, or speak to our friendly team — call, email or WhatsApp us, or send an enquiry and we’ll come straight back to you.
Online bookings are confirmed by our booking system. An enquiry is a question or quote request — it is not a confirmed appointment until we agree one with you.